Modernising the Civil Service to outsource with impact

3 February 2010

The public sector seeks to optimise the affordability and the standard of public services in partnership with the private sector – but is being held back by its own failings. Only with a modernisation of the machinery of government and a change in its mindset will the right procurement decisions be made to provide essential public services in a difficult economic climate. That was the message delivered to delegates at the Third Annual Lecture of the Business Services Association (BSA) earlier this week, hosted by law firm Pinsent Masons at the Cabinet War Rooms in London.

Foreshadowing the approach of an incoming Conservative Government, Mark Hoban MP, Shadow Financial Secretary to the Treasury, saw a need for the state to procure an irreducible minimum of public services and the limits on their capacity to do so. Yet to fulfil the role of the "enabling state", Government needs to acquire and develop the skill set to procure the supply of services in a way which maximises value for the taxpayer.

"Too often, attempts at integration between the private and public sector have proceeded without proper reform of the public sector. We need to modernise the machinery of government so each department asks itself 'what can we do differently, more efficiently, more effectively?'", he said.

"Now, more than ever, it is important to squeeze every penny out of public service financing and the superior efficiency and productivity gains associated with the private sector will be essential. We simply cannot afford to ignore this when the emphasis in this decade will be delivering more for less."

Pinsent Masons' Head of Support Services, Michael Ryley, said: "Service providers will be encouraged by the Tories' acknowledgement of some of the problems surrounding the procurement of contracts for services and the determination to address them. What they will be a little concerned about is the timescale for changes – attitudes in the Civil Service are not going to change overnight. Some of these issues will require an interim solution."

"Mark Hoban's comments were premised on the consensus surrounding the delivery of public services by the private sector. Contractors will probably feel that the unions are not bought in to that consensus and that there are perils ahead," said Ryley.  See the transcript of the lecture here.

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Notes to Editors:

For more information on the BSA, please visit www.bsa-org.com.

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